Shipping Policy for itseattime

Order Processing and Delivery Time

At itseattime, we are dedicated to providing you with a fast and reliable shopping experience. Our goal is to deliver your grocery orders within 6-8 hours of placing the order.

Order Processing

1. Order Confirmation

   • Once you place an order on our website, you will receive an order confirmation email with the details of your purchase.

2. Order Processing Time

   • Orders are processed immediately after they are received. Our team ensures that all items are carefully picked, packed, and dispatched as quickly as possible.

Delivery

1. Delivery Time

   • We strive to deliver all orders within 6-8 hours from the time the order is placed. Delivery times may vary based on your location within Bengaluru City and the availability of the products.

2. Delivery Slots

   • Our delivery services operate 24x7, and you can choose a convenient delivery slot during the checkout process. We offer various time slots throughout the day and night to accommodate your schedule.

3. Delivery Areas

   • We currently deliver within Bengaluru City, Karnataka. Please ensure that your delivery address falls within our serviceable areas to avoid any delays or cancellations.

Delivery Charges

1. Standard Delivery

   • We offer standard delivery for all orders. Delivery charges, if applicable, will be calculated and displayed at the checkout before you confirm your order.

2. Free Delivery

   • We may offer free delivery promotions from time to time. Please check our website or subscribe to our newsletter for the latest updates and offers.

Order Tracking

1. Order Status

   • You can track the status of your order by logging into your account on our website. You will also receive updates via email and SMS as your order progresses from processing to delivery.

2. Delivery Confirmation

   • Once your order is delivered, you will receive a confirmation email or SMS to ensure that your groceries have arrived safely.

Issues with Delivery

1. Delayed Delivery

   • While we strive to meet our delivery timeframes, there may be occasions where delivery is delayed due to unforeseen circumstances such as traffic, weather conditions, or high order volumes. In such cases, we will notify you of the delay and work to deliver your order as soon as possible.

2. Incorrect or Missing Items

   • If you receive an incorrect item or find that an item is missing from your order, please contact our customer support team at support@itseattime.net or call us at +917671009735 within 24 hours of delivery. We will arrange for a replacement or refund as necessary.

Contact Us

If you have any questions or concerns about our shipping policy, please feel free to contact us:

• Email: support@itseattime.net
• Phone: +917671009735

Thank you for shopping with itseattime! We appreciate your business and look forward to serving you with prompt and efficient delivery services.