Return and Refund Policy for itseattime
Return Policy
At itseattime, we strive to ensure that you receive the highest quality products with every order. However, if you receive a product that is not in good condition, we are here to assist you with a return and refund.
Eligibility for Return
- Products are eligible for return only if they are received in a damaged or unsatisfactory condition. Please inspect your order upon delivery and report any issues immediately.
Return Request
- To initiate a return, please contact our customer support team within 2 hours of delivery. You can reach us via email at support@itseattime.net or call us at +917671009735. Please provide your order number, a description of the issue, and any relevant photos of the damaged or unsatisfactory product.
Refund Policy
Refund Approval
- Once we receive your return request, our team will review the details and approve the return if it meets our policy criteria. You will be notified of the approval status within 24 hours.
Refund Process
- Approved refunds will be processed, and the refund amount will be credited back to the original payment source. This process may take up to 7 working days from the date of approval.
Non-Returnable Items
- Certain items, such as perishable goods, may not be eligible for return unless they are delivered in a damaged or unsatisfactory condition. Our customer support team will guide you regarding the eligibility of specific products.
Contact Us
If you have any questions or concerns about our return and refund policy, please feel free to contact us:
- Email: support@itseattime.net
- Phone: +917671009735
Thank you for choosing itseattime! We are committed to providing you with the best shopping experience and appreciate your understanding and cooperation with our return and refund policy.
